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// Customer survey 2023

Impressive customer satisfaction and product success at Diaona-An overview

In a world where daily life is often hectic and stressful, Diaona understands the importance of products that contribute not only to beauty, but also to overall well-being. Our approach is to achieve a deep and lasting effect through natural, high-quality ingredients. At the heart of our product line is the Immortelle, a plant famous for its exceptional properties in skin care. The immortelle, known for its regenerative and antioxidant qualities, plays a central role in our Bio Retinol Faceoil , Macerat And our Balzam . She represents our commitment to natural beauty and health.

Our recent customer survey aimed to gain a deeper understanding of the needs and experiences of our customers. The results of this survey have provided us with valuable insights into the impact of our products and the satisfaction of our customers. They confirm our commitment to quality and customer satisfaction and demonstrate that we are on the right track with our philosophy of combining nature with science.

// Bio Retinol Faceoil

The miracle of nature

Our" Bio Retinol Faceoil "Is a true masterpiece of natural skin care. Enriched with the main ingredient Immortelle, it is specially formulated to combat the signs of skin aging and promote skin regeneration. Customers especially appreciate the moisturizing and rejuvenating properties of this oil. Its natural antioxidants and anti-inflammatory components make it a favorite for a radiant and youthful complexion.

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// Balzam

Gentle care for sensitive skin

The" Balzam "Has established itself as a favorite for customers with sensitive or claimed skin. The calming effect of the immortelle in combination with other natural ingredients helps relieve skin irritation and promotes skin health. Customers report a significant improvement in application to problem areas such as scars or neurodermatitis. This one Balzam Is not just a product-he is a tribute to gentle but effective skin care.

// Macerat

Versatility in every application

The" Macerat "Is characterized by its versatile applicability and deep effective care. Whether it's treating acne, wounds or simply daily skin care, the Macerat Offers a solution. The combination of high-quality ingredients, led by the powerful immortelle, makes it an indispensable part of any skincare routine. Our customers appreciate the effectiveness and versatility of the Macerat, which makes it an indispensable companion in everyday life.

  • 100+

    % FURTHER PENSION
// Exceptional repurchase and recommendation rates

A particularly proud result for us at Diaona is the high re-purchase rate. This rate not only reflects our customers' satisfaction with our products, but also demonstrates a deep confidence in the quality and effectiveness of our entire product line. The fact that many of our customers choose to buy our products repeatedly is a strong testimony to the positive experience they experience with Diaona. It is proof that our customers are not just one-time buyers, but become loyal followers of our brand who can rely on the constant quality and tangible benefits of our products.

In addition, the recommendation rate is another proud aspect of our success. This high rate shows that our customers are so confident and enthusiastic about our products that they actively share this experience with friends, family and acquaintances. This level of customer satisfaction and the resulting confidence in Diaona is invaluable to us. It encourages us to continuously develop products that not only meet the needs of our customers, but also exceed them. We are proud to have built a community of loyal customers who share and carry on our passion for natural and effective skincare.

Overall, these extraordinary rates are a shining example of the trust and loyalty we have gained from our customers. They motivate us to continue on our path of innovation and devotion to the highest standards and continue to excite our customers with products that make a real difference in their lives.


// Conclusion

Customer survey 2023

This study impressively confirms that we are on the right track at Diaona. The overwhelming satisfaction of our customers and their deep trust in our products are the foundation of our success and our brand. These results are more than just numbers for us-they are an affirmation of our philosophy and commitment to creating products that really make a difference in our customers' lives.

We are proud to offer products that are not only effective, but also convince in their versatility. Our customers appreciate the natural ingredients, the careful processing and the noticeable effect of our products. This customer feedback is a testimony to our devoted work and our constant drive to drive innovations that enrich both skin care and the overall well-being of our customers.

Our commitment to quality, innovation and customer satisfaction remains unwavering in the future. We see it as our responsibility to continue to develop products that not only meet current needs, but also anticipate and meet future challenges in skin care. Diaona stands for a future in which beauty and health go hand in hand, supported by the power of nature and science.

We look forward to continuing to offer our customers products that not only enrich their skin but also their lives. Because at Diaona we believe that real beauty comes from within and becomes even more radiant through proper care. Our mission is to spark and maintain this shine in each of our customers.